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Ben Yackshaw

Contact Ben

As the Smart Service Marketing Manager, Ben manages the Smart Service website, occasionally contributing an article or two to the blog. Off the clock, Ben enjoys film-making, basketball, and cats.

Introducing the 2020 Smart Service Scholarship Winner

Talha Jahangir wins the 2020 Smart Service Scholarship
Ben Yackshaw | Tuesday, November 17, 2020

Smart Service is proud to announce Talha Jahangir of North Carolina A&T State University as our 2020 Smart Service Scholarship winner!

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Get Help in Smart Service and iFleet

Get Smart Service support faster!
Ben Yackshaw | Monday, August 3, 2020

Start submitting support requests in Smart Service and iFleet. Get help faster!

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Update 107: Access Runtime Update, Improved Control Over Re-sending Jobs

Smart Service Update 107
Ben Yackshaw | Friday, July 17, 2020

Smart Service Update 107 updates Access Runtime and offers a whole slew of new features.

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Field Service and HVAC Customer Management

HVAC Customer Management
Ben Yackshaw | Tuesday, July 7, 2020

An efficient customer management system will give your field service or HVAC business room to grow.

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Field Service Time Tracking Options

Ben Yackshaw | Thursday, June 18, 2020

Tracking time for field technicians can be a tricky task for most field service companies—until software comes into play.

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Using Smart Service for Contactless Payments

Using Smart Service for Contactless Payments
Ben Yackshaw | Wednesday, April 15, 2020

Taking contactless payments with Smart Service can help keep your customers and technicians safe during the coronavirus pandemic.

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Update 106: Enhancements to User-Definable Fields, Equipment, and Assets

Smart Service Update 106
Ben Yackshaw | Tuesday, April 14, 2020

Smart Service Update 106 enhances user-definable fields, equipment, assets, and more.

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Tips for Digitizing Your Office During the COVID-19 Pandemic

Virtualize your office to get through the COVID-19 epidemic.
Ben Yackshaw | Thursday, April 2, 2020

Virtualizing your office during the COVID-19 pandemic will help you keep the lights on—and your customers and employees safe.

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Update 105: Waiting List Customization, Send Estimates to QuickBooks, Online Payment Portal

Smart Service Update 105
Ben Yackshaw | Tuesday, January 7, 2020

Smart Service Update 105 adds Waiting List customization, an online payment portal, and more.

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Congratulations to the 2019 Smart Service Scholarship Winner!

2019 Smart Service Scholarship Winner - Jody-Ann Young
Ben Yackshaw | Tuesday, September 17, 2019

We’re proud to announce that Jody-Ann Young of Allentown Master Plumbers Association has earned the 2019 Smart Service Scholarship!

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