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Field Service Software Built for Every Trade

Work Smarter, Not Harder

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Dashboard schedule showing service calls, inspections, maintenance, and installations by employees from 8 AM to 2 PM.

SmartService work order UI

SmartService work order UI

A list of features for a smart thermostat.

A map of the area around 341 Mile St.

A contact form for Russell Hopkins.

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Smart Service Runs Your Trade End-to-End

A smart service cloud is displayed on a computer screen.

Smart Service is the field service software for HVAC, plumbing, electrical, pest control, and other service trades. Schedule jobs, dispatch crews, manage customers, invoice through QuickBooks — all in one platform. In-house US support team, never outsourced.

Access your business from anywhere, keep your team connected, and supercharge your profits.

Get the customer

Automate outreach with email campaigns, online booking, and lead capture forms to ensure a constant flow of potential clients.

Email notification titled Book an Appointment with message to open mail and schedule an appointment.

Appointment booking form with dropdowns for service needed and date, and an orange Book Now button.

Schedule the CUSTOMER

From drag-and-drop scheduling to real-time updates and automated dispatching, Smart Service ensures every appointment, employee, crew, and asset is in the right place at the right time.

Quick Entry menu with options like Repair, Filter Change, Hood Cleaning, Inspection, and Window Cleaning.

Button for residential drain cleaning service with orange delivery truck icon and hand cursor.

Sell

Close deals faster with Smart Service’s dynamic quoting capabilities. From creating detailed quotes to offering flexible pricing options and securing instant approvals, Smart Service automates every step of the sales process.

Generate Quote

Do the work

Go mobile and close the paperwork gap with Smart Service. Streamline work order management by allowing technicians to access schedules, update job statuses, and submit digital forms right from their mobile devices.

Dark map view of Seattle area with roads and waterways highlighted.

Map of Seattle with diverse faces in orange location pins marking different city areas.

Invoice showing Diagnostic Fee $89.95 with tax and total due $97.37 plus clickable orange pay button.

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Get paid

With automated invoicing and secure payment processing, businesses can collect payments faster—whether on-site or online.

work smarter, not harder

Workflows That Work the Way You Do

Workflows That Work the Way You Do

A flow chart of a business process.

A woman wearing headphones and a blue shirt is working on a laptop. Smart Service

A chart with five different colored squares, each with a different word on it.

A smartphone app with a menu of services including drain cleaning.

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Every business has its unique way of operating, and Smart Service is built to enhance that uniqueness. Other solutions require you to conform to their workflow. Say no to rigid workflows that force workarounds. Say yes to powerful, flexible workflows that optimize your business at every step, maximizing efficiency and profitability.

industries

Platform that adapts to the specific needs of your business

Designed for the Trades,

Built for Your Success

No two trades are alike, and neither are their challenges. That's why Smart Service offers flexible workflow solutions that adapt to the specific needs of your business. Empower your business with tools that are as unique as the work you do.

HVAC Software

HVAC service companies can manage scheduling, dispatching, work orders, and customer equipment, helping teams respond faster and deliver reliable heating and cooling service.

Document Destruction Software

Track service requests, manage customers, and easily schedule document destruction services using Smart Service Cloud.

Chimney Sweep Software

Chimney sweep services can manage job scheduling, dispatching, and safety records, improving operational efficiency.

Electrician Software

Electricians can streamline work orders, track customer service histories, and manage their entire workforce with real-time updates.

Fire Protection Software

Fire protection businesses can seamlessly manage inspections, customer equipment, and unique job scheduling through Smart Service Cloud.

Garage Door Software

Garage door service providers can efficiently manage job tracking, invoicing, and customer service histories in one platform.

Irrigation Service Software

Schedule service visits, manage service records, and improve routing for irrigation services with Smart Service Cloud.

Mechanical Contractor Software

Mechanical contractors can streamline complex workflows, track job progress, and manage customer interactions from one integrated platform.

Pest Control Software

Pest control companies can manage scheduling, optimize routing for recurring services, and ensure timely job completion for regular pest control services.

Pool & Spa Service Software

Pool and spa service providers can track recurring jobs, customer records, and equipment service details with ease.

Plumbing Software

Plumbing companies can enhance workflow management, scheduling, and customer communications, reducing paperwork and manual processes.

Septic Tank Service Software

Septic tank service providers can easily manage recurring services, customer records, and invoicing, ensuring seamless operations.

Property Management Software

Property management companies can handle tenant requests, service scheduling, and inspection checks more efficiently.

Security Service Software

Security service companies can manage employee dispatch, track job status, and improve communication with real-time updates.

Window Cleaning Software

Window cleaning businesses can schedule jobs, dispatch teams, and track service histories more efficiently using Smart Service Cloud.

Appliance Repair Software App

Appliance repair companies can boost scheduling, manage service records, and ensure efficient field documentation with Smart Service Cloud.

Choose the solution built to support the way you work, streamline your operations, reduce inefficiencies, and enhance profitability.

features

Elevate your operations with Smart Service and unlock limitless growth.

Unlock your business's full potential with a platform that offers limitless possibilities. Smart Service integrates cutting-edge features into one seamless solution.

one platform

limitless possibilities

From scheduling and dispatching to invoicing and customer management, our innovative tools streamline your workflow, making your business more efficient and productive.

Customer Management

get the customers

Email Campaign, Text Campaign, Online Booking, Lead Form

learn more

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schedule the work

Dispatch Board, Recurring Scheduling, Managing Assets, Routing, Crew Scheduling, Service Agreement

learn more

A purple and blue chart with the words recurring window cleaning.

A computer screen with a phone call option.

sell

Estimates, Options, Good. Better. Best

learn more

do the work

Work Order, Mobile App, Time Tracking, Forms, Service Agreement

learn more

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Admin features

Managing Customers, Notifications, Task Board, QuickBooks™
Integration, Manage Employee, Inventory

learn more

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get paid

Dynamic Invoicing, Customer Portal, Payment Processing

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Customers experience

Customer Portal, Customer Notifications, Two-Way Text Messaging

learn more

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Take on more jobs while reducing overhead and administrative burdens.

Customers say

What do our customers say about Smart Service?

the real story straight from our customers.

Smart Service's integration with QuickBooks is superb, and customer support is always quick and helpful.

Capterra Review

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

Ryan Heezen

A to Z Shredding

The customer service has been phenomenal.

Jennifer

Wicomico Heating & Air

Smart Service has been a true time saver—and life saver!

Kari

Capitol Heating & Air Conditioning

Helps keep organized

Kam

G2 Review

Their customer service is so helpful.

G2 Review

Smart Service works. Period.

Ken

Ken's Window Cleaning

I now capture a lot of bids right away, sent to me direct from the field.

Scott Spencer

Jim Dandy Sewer & Plumbing

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful.

GetApp Review

I like the ease of scheduling and tracking where my driver is. I also like the fact that my driver can take a picture for future reference when needed.

Chris

Construction

Good software, better people.

Paul Burgess

Johnson Heating and Cooling

Save time and aggravation of telling and waiting for tech's to turn in paper work; it does not get lost anymore :)

Software Advice Review

We use it to create, schedule, update, communicate and invoice hundreds of jobs per week.

Brad

Environmental Services

Since using Smart Service our efficiency has greatly improved.

Ryan Heezen

A to Z Shredding

Excellent Fleet Management.

Kate

G2 Review

Monitor your crews and dispatch efficiently.

G2 Review

Great Program.

G2 Review

Smart service is easy to schedule and resolve issues. Create tickets and manage appointments with addresses.

G2 Review

“The Help Desk has been incredible! We get instantaneous responses to our inquiries, and they resolve any issues and come up with solutions to our needs in a timely and efficient manner. They are friendly, knowledgeable, and readily available.”

Danielle

The Electric Connection

As a local manager, Smart Service helped me stay in the loop while office staff managed interventions.

Corinna

Service Company

“It’s an excellent, excellent product.”

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Al Fecci

Owner, Jersey coast fire equipment

INSIGHTS & ANALYTICS

Transform Your Business with Actionable Data to Drive Growth and Efficiency

decisions

Smart Service Provides
the Insights to Lead

backed by data

Driven by Success

Smart Service provides the data you need to succeed. Our platform delivers real-time analytics and detailed reports that guide your decisions and drive your business forward. Lead confidently, knowing your choices are backed by the best insights available.

ready to

Access your business from anywhere, keep your team connected, and supercharge your profits.

work smarter

today |

time

with

smartservice

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Talk to one of our customers success specialists