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Work smarter not harder with smartservice

Field Management

Workflows Optimized,
Profits Maximized
Work Smarter, Not Harder

software

for the Service Trades

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SmartService work order UI
SmartService work order UI
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Smart Service is a cutting-edge, cloud-based field service management solution with your trade in mind. Sell, schedule, route, and invoice jobs with ease.
A smart service cloud is displayed on a computer screen.
Access your business from anywhere, keep your team connected, and supercharge your profits.
Get the customer
Automate outreach with email campaigns, online booking, and lead capture forms to ensure a constant flow of potential clients.
Schedule the CUSTOMER
From drag-and-drop scheduling to real-time updates and automated dispatching, Smart Service ensures every appointment, employee, crew, and asset is in the right place at the right time.
Sell
Close deals faster with Smart Service’s dynamic quoting capabilities. From creating detailed quotes to offering flexible pricing options and securing instant approvals, Smart Service automates every step of the sales process.
Generate Quote
Do the work
Go mobile and close the paperwork gap with Smart Service. Streamline work order management by allowing technicians to access schedules, update job statuses, and submit digital forms right from their mobile devices.
Get paid
With automated invoicing and secure payment processing, businesses can collect payments faster—whether on-site or online.

Work smarter not harder with smartservice

work smarter, not harder

Workflows That Work the Way You Do

Workflows That Work the Way You Do

A flow chart of a business process.
A woman wearing headphones and a blue shirt is working on a laptop. Smart Service
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A smartphone app with a menu of services including drain cleaning.
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Every business has its unique way of operating, and Smart Service is built to enhance that uniqueness. Other solutions require you to conform to their workflow. Say no to rigid workflows that force workarounds. Say yes to powerful, flexible workflows that optimize your business at every step, maximizing efficiency and profitability.
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Work smarter not harder with smartservice

industries

Platform that adapts to the specific needs of your business
Designed for the Trades,
Built for Your Success
No two trades are alike, and neither are their challenges. That's why Smart Service offers flexible workflow solutions that adapt to the specific needs of your business. Empower your business with tools that are as unique as the work you do.
Document Destruction
Track service requests, manage customers, and easily schedule document destruction services using Smart Service Cloud.
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Chimney Sweep
Chimney sweep services can manage job scheduling, dispatching, and safety records, improving operational efficiency.
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Electrician
Electricians can streamline work orders, track customer service histories, and manage their entire workforce with real-time updates.
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Fire Protection
Fire protection businesses can seamlessly manage inspections, customer equipment, and unique job scheduling through Smart Service Cloud.
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Garage and Overhead Door
Garage door service providers can efficiently manage job tracking, invoicing, and customer service histories in one platform.
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Irrigation Service
Schedule service visits, manage service records, and improve routing for irrigation services with Smart Service Cloud.
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Lawn Care
Lawn care businesses can handle recurring jobs, scheduling, and workforce management with Smart Service Cloud’s automated solutions.
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Mechanical Contractor
Mechanical contractors can streamline complex workflows, track job progress, and manage customer interactions from one integrated platform.
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Pest Control
Pest control companies can manage scheduling, optimize routing for recurring services, and ensure timely job completion for regular pest control services.
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Pool and Spa Service
Pool and spa service providers can track recurring jobs, customer records, and equipment service details with ease.
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Plumbing
Plumbing companies can enhance workflow management, scheduling, and customer communications, reducing paperwork and manual processes.
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Septic Tank Service
Septic tank service providers can easily manage recurring services, customer records, and invoicing, ensuring seamless operations.
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Property Management
Property management companies can handle tenant requests, service scheduling, and inspection checks more efficiently.
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Security Service
Security service companies can manage employee dispatch, track job status, and improve communication with real-time updates.
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Window Cleaning
Window cleaning businesses can schedule jobs, dispatch teams, and track service histories more efficiently using Smart Service Cloud.
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Choose the solution built to support the way you work, streamline your operations, reduce inefficiencies, and enhance profitability.
all industries

Work smarter not harder with smartservice

features

Elevate your operations with Smart Service and unlock limitless growth.
Unlock your business's full potential with a platform that offers limitless possibilities. Smart Service integrates cutting-edge features into one seamless solution.
one platform
limitless possibilities
From scheduling and dispatching to invoicing and customer management, our innovative tools streamline your workflow, making your business more efficient and productive.

get the customers

Email Campaign, Text Campaign, Online Booking, Lead Form
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schedule the work

Dispatch Board, Recurring Scheduling, Managing Assets, Routing, Crew Scheduling, Service Agreement
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A purple and blue chart with the words recurring window cleaning.
A computer screen with a phone call option.

sell

Estimates, Options, Good. Better. Best
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do the work

Work Order, Mobile App, Time Tracking, Forms, Service Agreement
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Admin features

Managing Customers, Notifications, Task Board, QuickBooks™
Integration, Manage Employee, Inventory
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get paid

Dynamic Invoicing, Customer Portal, Payment Processing
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Customers experience

Customer Portal, Customer Notifications, Two-Way Text Messaging
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Take on more jobs while reducing overhead and administrative burdens.
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Work smarter not harder with smartservice

Customers say

What do our customers say about Smart Service?

the real story straight from our customers.

It works well with job costing in QuickBooks if you manage multiple customer job sites and pieces of equipment for service work.

G2 Review

“The Help Desk has been incredible! We get instantaneous responses to our inquiries, and they resolve any issues and come up with solutions to our needs in a timely and efficient manner. They are friendly, knowledgeable, and readily available.”

Danielle
The Electric Connection

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

Ryan Heezen
A to Z Shredding

Overall an impressive program.

Michelle
G2 Review

Techs can also make estimates and email them to the client right on the spot with our custom-made form.

Software Advice Review

Tech support is amazing; always able to help us with any issues.

Software Advice Review

“By implementing the automated follow-up email system, we’ve increased our customer reviews on Angie’s List and Yelp at a much faster rate. We feel that Smart Service has been a great investment and foresee a huge return on our investment in the coming year.”

Danielle
The Electric Connection

The ease of entering customers, service tickets, time keeping and GPS tracking are great benefits of this system.

ACI Pest Control

Good software, better people.

Paul Burgess
Johnson Heating and Cooling

The ease of setup and learning curve were rather straightforward and intuitive. The tech support is excellent as well.

Shalom
Software Advice Review

The only regret someone would have with Smart Service is they didn't start using it sooner!

Ken
Ken's Window Cleaning

Reasons for switching to Smart Service:We needed software that fit commercial service processes like equipment scanning and trending reports. The bookkeeper insisted that software needed to interact with Quickbooks.

Nate
Software Advice Review

Smart Service and iFleet have streamlined customer management, scheduling, and estimating repairs.

Eron
Construction

The customer service is top notch.

Christina
Guardian Angel Exterminating

We use it to create, schedule, update, communicate and invoice hundreds of jobs per week.

Brad
Environmental Services

The best part of the program is that all jobs are immediately updated so we know the status of each job at all times.

Kari
Capitol Heating & Air Conditioning

Syncs with Quick-books for digital scheduling. Easy to use and customer support is easily accessible.

G2 Review

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

Ryan Heezen
A to Z Shredding

I like the ease of scheduling and tracking where my driver is. I also like the fact that my driver can take a picture for future reference when needed.

Chris
Construction

Best price, awesome support, all in one.

G2 Review
“It’s an excellent, excellent product.”
A man with gray hair and a yellow shirt.
Al Fecci
Owner, Jersey coast fire equipment
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Work smarter not harder with smartservice

INSIGHTS & ANALYTICS

Transform Your Business with Actionable Data to Drive Growth and Efficiency

decisions

Smart Service Provides
the Insights to Lead

backed by data

Driven by Success

Smart Service provides the data you need to succeed. Our platform delivers real-time analytics and detailed reports that guide your decisions and drive your business forward. Lead confidently, knowing your choices are backed by the best insights available.
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ready to

Access your business from anywhere, keep your team connected, and supercharge your profits.

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today |
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smartservice

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