The Smart Service Dispatch

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December 1, 2020

 

HVAC Service Technician Tool List

The most talented technician in the world can't do anything for your company unless they have the tools required to meet your customers' needs.

The most talented technician in the world can’t do anything for your company unless they have the tools required to meet your customers’ needs. Now, that doesn’t mean that you should feel obligated to outfit your technicians with every last thing they might need to complete a job; if they don’t even have a basic set of tools to start with, that’s a good sign that they’re not as committed to the craft as they might claim. That said, there are a few particularly expensive or specialized items that owners of HVAC businesses should provide for their employees in order to ensure that they remain completely prepared for whatever the day throws at them.

Important Tools Every HVAC Technician Needs in the Field:

  • Reciprocating Saw Blades
  • Vacuum Pump
  • Mobile HVAC Software
  • Refrigerant Scale
  • Cordless Drill
  • Screwdrivers
  • Pipe Wrenches and Pliers
  • Tin Snips and Shears
  • Multi-Meter and Voltage Tester

Reciprocating Saw Blades

The ability of a reciprocating saw (also commonly known by the brand name Sawzall) to cut through just about anything makes it a valuable and flexible tool that no HVAC technician should go without. Though your technician will likely purchase and maintain the saw itself, you’ll want to ensure that they choose a model with a high build quality that will continue to work well through years of daily use. You’ll also want to provide the blades they’ll use, as the cost of keeping them in stock pales in comparison the cost of the time your company can lose when techs attempt to perform a complicated cutting task with a dull blade.

Vacuum Pump

When you put refrigerant into a line with leaks, you basically just throw good money after bad. At best, this wastes time and materials; at worst, it could lead to a failure of your client’s air conditioning system. The costly repairs it’ll take to fix the problem (and the disintegration of that client’s trust in you) will serve as a painful reminder of the importance of doing the job right the first time. That’s why you should provide each of your technicians with a reliable vacuum pump. The pump’s ability to suck moisture and air out of air conditioning lines can help them determine which lines have leaked before charging the system with refrigerant. The wide variety of models, however, can make it difficult to determine which pump suits the needs of your company and your technicians. This vacuum pump guide can help break down the differences between the models and give you the information you need to make a smart purchase.

Mobile HVAC Software

Though not a “tool” in the conventional sense, a comprehensive HVAC mobile software solution can count just as much for the success of your HVAC business as any of the items listed above. The quality of the work done by your technicians won’t mean a thing if you haven’t given them the tools they need to get to the job on time, provide quick and accurate estimates, or communicate effectively with your office/customers. You can get all that and much more with an HVAC software and mobile app solution that allows you to more efficiently manage every aspect of your HVAC business. Apps like Smart Service allow you to give your technicians all the logistical information they need to provide your clients outstanding service. Schedules, contact information, equipment records, service histories, and much more become available at the tap of a screen. This allows your technicians to focus their time and energy on their work instead of tedious administrative tasks. HVAC software allows you to reorganize your growing business and reach the next level as a company.

Refrigerant Scale

Those not familiar with the particulars of HVAC work might be surprised when they learn the precision of many of the tasks involved. Take, for example, the charging of an air conditioning system with refrigerant. If too little is provided, the system won’t be able to effectively maintain the temperature of its assigned space. Too much, on the other hand, creates a high-pressure system within the cooling equipment that can put a life-shortening strain on the compressor and lead to constant and costly maintenance issues. A refrigerant scale helps to address these issues by measuring the weight of refrigerant as it’s added to or removed from the unit’s compressor. This gives your technician the necessary information to put in exactly as much as the system needs. That same capability helps your technician to identify if the system suffers from a leak, allowing them the opportunity to fix a small problem before it becomes a big one. As with vacuum pumps, a plethora of refrigerant scales exist; studying this breakdown of three of the most popular refrigerant scale models can give you a better idea of which scale will best suit the needs of your business.

Cordless Drill with 2 Batteries

A cordless drill represents an essential HVAC tool for its portability, power, and versatility. Equip your technicians with a drill of at least 18 volts and do not forget a set of bits, including Phillips, hex, hole saws, and arbors. Keep at least two batteries on hand to help ensure that your technician’s drill can last the entire day without needing a charge.

Screwdrivers with Insulated Handles

Equip your HVAC technician with an arsenal of screwdrivers to prepare them for any HVAC situation. Your set should include a variety of Phillips, flat head, and hex screwdrivers in different sizes to accommodate the different screws and bolts used in HVAC systems. In many cases, a heavy-duty screw driver can serve multiple uses, including prying apart venting. Make sure to find screwdrivers that have insulated handles, so as to prevent the risk of electrical shock.

Pipe Wrenches and Pliers

While more commonly associated with plumbing, a set of pipe wrenches can work on many HVAC systems involving natural gas line and connections to plumbing. For smaller connections and to better manipulate wiring, keep a set of pliers handy, including needle-nose, channel-lock, open-face, wire strippers, and linesman pliers. Finding pliers with insulated handles reduces the risk of electrical shock.

Tin Snips and Shears

In HVAC, you must own the tools necessary for manipulating sheet metal. Make sure that your HVAC techs equip themselves with all three types of tin snips, including straight aviators, lefts (reds), and rights (greens). Each type of tin snip allows for different positioning and cut direction for better precision. For longer, straight line cuts, a strong pair of steel shears with an insulated handle can help your tech get the job done.

Multi-Meter and Voltage Tester

Safety is incredibly important when your HVAC team works out on the field. Since HVAC systems are very much connected to electrical systems, it is imperative that your techs are equipped with electrical testers to verify the presence of live wires, measure voltage, measure resistance, and quickly conduct other electrical tests out in the field. Electrical mishaps not only endanger the safety of your tech, they can also lead to devastating damage to your customer.

Prepare Your HVAC Team for Success!

The wide variety of work that falls under the HVAC umbrella means that your technicians will need a great deal of support in order to ensure that they can handle any job that comes their way. Providing them with the above tools will go a long way towards doing that. Curious about other steps you can take to secure the effectiveness of your technicians and the growth of your business? Request a free demo of Smart Service to see how a comprehensive HVAC software solution can position your team for success!