The Smart Service Dispatch

Your home for the latest field service news, business tips, and more.

May 24, 2018

 

Profile: A Service Company Success Story

Is your business ready to embrace the paperless revolution and go mobile? If you’re on the fence about augmenting your job process with service software, Plumber Magazine has a fantastic article profiling a company that did just that: Seattle’s Jim Dandy Sewer & Plumbing. The piece is a must-read, so be sure to check it out.

The Plumber Magazine article does a great job of detailing the progressive thinking and managerial prowess it takes to make dramatic improvements to a business. Here are some of the highlights:

“The software adoption has paid off in many ways, not the least of which is a newfound confidence for Spencer based on the power of real-time communication with the field.”

“I was able to buy a second business based on the ability to get every single email sent to me in real time so I could make instant decisions — notice lost business opportunities, collect credit card payments on time — so no balls got dropped.”

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