The Smart Service Dispatch

Your home for the latest field service news, business tips, and more.

December 15, 2018

 

Smart Servings: BLT Wrap

Smart Servings offers delicious recipes and tips for field workers who can’t rely on fridges or microwaves when lunch rolls around. This month’s star? The tomato.

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How Good Customer Records Can Enhance Customer Service

When running the office side of a service company, customer records seldom occupy your attention. Between juggling work order requests, handling emergencies, scheduling technicians, and making sure that everything runs smoothly, what office dispatcher has time to worry about pristine customer files? It may seem like a low priority, but maintaining good customer records makes a vital difference. Unique and thorough information on your clients could positively impact many areas of your operations, especially in the field service industry. Consider the following tips on how to accurately use your customer information. Discover what information can help provide better service.

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