The Smart Service Dispatch

Your home for the latest field service news, business tips, and more.

June 23, 2018

 

3 Things Any Field Service Business Must Do in 2018

Field service businesses have some investments to make soon, including IoT technology and other solutions with datasets that offer crucial business insights. But even as service industries become more and more tech-driven, it’s important to invest just as much in your employees.

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Marketing With Online Field Service Reviews

In any industry, customer opinion counts. With so many avenues available online for customers to leave reviews of companies, some doubtlessly exist for your company. This creates an opportunity to respond to what consumers say about your organization. Online reviews represent a tremendous avenue for businesses to get feedback and acknowledge the needs of their customers.

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Scheduling Software Can Put Money Back in Your Pocket

The benefits of service scheduling software can increase a field service company’s productivity and assist in preserving hard-earned revenue. Going digital with field service software gives your business a competitive edge, allowing technicians to access schedules and customer data in the field. Service scheduling software speeds up the communication process by opening a direct line between field workers and administrative staff. This, in turn, cuts down on the time wasted entering data multiple times, eliminating the margin of error that ultimately costs money.

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