Updates

At Smart Service, we work tirelessly to deliver the best possible software experience for our customers. This means incorporating user feedback and continually responding to industry trends. Every quarter, we release a major update that expands the functionality and features of Smart Service and iFleet. To browse a list of these additions, read on! To update your software to take advantage of these changes, click here.

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To install a Smart Service update, you must be up to date on Support payments.

To renew a lapsed Support plan (or for help installing an update), contact us at 1-888-518-0818 or click the button below.

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Update 109: Prevent Jobs From Going to QuickBooks

Smart Service Update 109 gives users the option to prevent jobs from going to QuickBooks, as well as a series of other quality-of-life upgrades.

Update 108: Create New Jobs and Customers in the Field with iFleet

Smart Service Update 108 allows users to create new customers and new jobs in the field using the mobile app iFleet.

Update 107: Access Runtime Update, Improved Control Over Re-sending Jobs

Smart Service Update 107 updates Access Runtime and offers a whole slew of new features.

Update 106: Enhancements to User-Definable Fields, Equipment, and Assets

Smart Service Update 106 enhances user-definable fields, equipment, assets, and more.

Update 105: Waiting List Customization, Send Estimates to QuickBooks, Online Payment Portal

Smart Service Update 105 adds Waiting List customization, an online payment portal, and more.

Update 104: Item Pricing Display Options, Store Pictures on Equipment

Smart Service Update 104 brings new item pricing display options, equipment pictures, and more to the software.

Update 103: Payment Processing

Smart Service Update 103 adds payment processing to Smart Service and iFleet.

Update 102: Text Messaging and Batch Invoice Redesign

Smart Service Update 102 brings customer text messaging to the software. Read all about it!

Update 101: New Design

Smart Service Update 101 adds an all new design to the software you know and love.

Update 100: Set Defaults for Posting to QuickBooks, Inactive Equipment, Photos in iFleet Service History

Smart Service Update 100 adds some great new features to the field service management system. Check 'em out!

Update 99: Time Tracking

Update 99 overhauls and improves time tracking in both Smart Service and iFleet. Read on to learn about the new system!

Update 98: Custom Work Orders in iFleet, Technician Map View, Search by Email

The first quarterly release of 2017 adds a ton of great new content to Smart Service and iFleet. Educate yourself by reading about everything below!