iFleet Field Service App for QuickBooks™ Desktop
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iFleet is the field service mobile app for trade businesses on QuickBooks Desktop. The mobile companion to Smart Service Desktop.
30+ years serving the trades. US-based support. From single-truck operators to multi-location service organizations on QuickBooks Desktop.
Schedule in Smart Service Desktop. Dispatch to iFleet. Your technicians arrive at the job with the customer history, equipment notes, and service records they need — and walk out with signatures, payments, and completed work orders that sync straight back to QuickBooks Desktop. No paperwork. No double entry.
Work smarter not harder with smartservice
The Smart Service Desktop Connection
Real-Time Dispatch from Smart Service Desktop to the Field
Smart Service Desktop is the brain. Your dispatchers schedule, route, and assign every job in one screen — then push them to iFleet on your technicians' iPhones, iPads, and Android devices the moment they're ready. No phone calls, no whiteboards, no end-of-day spreadsheet.
Inside iFleet
The Field Service Mobile App That Runs the Whole Job
iFleet puts the whole job in your team's hands — technicians, sales reps, and crew leaders alike. Work orders, quotes, customer history, equipment notes — all on the phone or tablet they already carry. Smart Service Desktop handles the schedule. iFleet handles everything that happens on the truck.
Mobile Work Order App
Every work order arrives on the technician's screen — customer history, equipment notes, parts list, special instructions. Update progress, attach photos, capture signatures, and submit before leaving the driveway. The office gets it instantly. QuickBooks gets the invoice. Your tech moves on.
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Mobile Quoting App
Sales reps, technicians, and crew leaders build accurate quotes on the spot — full pricing from your QuickBooks Desktop item list, photos, signatures, and deposits captured on site. Quotes that used to wait three days now close same-visit.
The hardest part of the day isn't the job — it's everything that happens after the truck leaves. Stacks of work orders. Late invoices. Slow payments. Office staff re-keying into QuickBooks. iFleet ends the bottleneck.
Close the Loop on Every Job
Most field service apps stop at the customer's driveway. iFleet keeps the loop closing — completed jobs push to Smart Service Desktop, invoices generate in QuickBooks, and the next call starts. No office chase. No double entry.
- End-of-Day Paperwork Pile
Techs spend the last hour of the day catching up on work orders, forms, and signatures from the truck — eating into billable time. - Solution
Every work order submits from the truck the moment the job's done. No catch-up. Techs clock out from the customer's driveway. - Invoices Wait Days
Office staff wait for paperwork, re-key into QuickBooks, and send invoices days (or weeks) after the work was done. - Solution
Completed work orders push straight into Smart Service Desktop and QuickBooks Desktop. Invoices generate same-day — sometimes within the hour. - Customer Pays Late
Even when the invoice goes out fast, customers take 30, 45, sometimes 60 days to pay — and you carry the float. - Solution
Capture the card or check on site, before the tech walks out the door. Payment posts to QuickBooks Desktop and lands in the bank — no waiting on net-30. - Service History Gets Lost
Techs arrive at a recurring customer with no idea what was done last visit. The customer has to re-explain everything. Repeat calls increase. - Solution
Every job, every part, every service note attaches to the customer + equipment record automatically. The tech opens the work order and sees the full history. - Office Re-Keys Everything
Office staff spend hours typing field data into QuickBooks — customer info, parts, hours, payments. Mistakes happen. Double entry burns payroll. - Solution
iFleet syncs straight to Smart Service Desktop, which syncs straight to QuickBooks Desktop. No re-keying. No transcription errors.
Work smarter not harder with smartservice
Every Tool Your Techs Need
The All-in-One Field Service Mobile APP for Quickbooks Trades
Every feature in iFleet exists because someone in the field needed it. Navigation, time tracking, signatures, payments — the full list is below.
Navigation
Tap the customer address, get turn-by-turn directions inside iFleet. No copying addresses into a separate maps app.
Technician & Crew Tracking
See where every tech is on the map, in real time. Dispatchers and managers track location, job status, and travel time from one screen.
Time Tracking
Start and stop times capture automatically on every job. Hours flow into payroll and billing without paper timesheets or honor-system guessing.
Job Notes
Type or dictate notes straight into the work order — access codes, safety warnings, customer preferences. Every tech opening that job sees them.
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Customer Notifications
Customers get an automatic text when the tech is on the way. Less "when will you be here?" calls to the office.
Add Parts, Products, and Services
Add parts and services from your QuickBooks Desktop catalog right on the work order. Pricing matches your books — no manual code lookup.
Service Histories
Open any customer in iFleet to see every past visit, every part used, every tech who touched the account. Searchable, filterable, mobile-ready.
Equipment Tracking
Make, model, serial number, warranty, photos — every piece of customer-owned equipment tracked with its own service history.
Signatures
Customers sign on the tech's iPhone, iPad, or Android device. Signed work orders attach to the customer record and sync to the office.
Asset Tracking
Trucks, ladders, specialty tools — assign company assets to jobs the same way you assign techs.
Purchase Orders
Issue a PO from the truck for parts you need to pick up. POs attach to the work order and bill back to the right customer.
Pictures
Snap before-and-after shots, equipment issues, completed work — photos attach to the work order and customer record.
Process Payments
Accept credit cards, ACH, or check info on the spot. Receipts email automatically to the customer.
All thirteen tools, on every tech's phone — iPhone, iPad, or Android — synced to Smart Service Desktop and QuickBooks the whole way. See it work in a demo.
100% Digital, 100% Paperless
Go Completely Paperless with iFleet’s Customizable Digital Forms
With iFleet, your forms are 100% digital and paperless, allowing technicians to complete and submit your fully customized and company-branded work orders, quotes, and service agreements directly from their iOS/Android devices. This system supports customizable fields like drop-down menus, checkboxes, signature fields, and even pictures, making it easy for your workforce to complete and manage forms without the hassle of manual paper copies.
iFleet not only eliminates the need for manual paperwork but also helps companies in industries where forms need to be stored and accessed according to specific compliance requirements. Completed forms are automatically sent back to the office for review and storage, eliminating delays and ensuring that your business remains compliant with any necessary regulations.
Integrating digital forms with iFleet saves time, increases accuracy, and provides a professional, branded experience for your customers, all while keeping your company compliant and paperless.
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Work smarter not harder with smartservice
industries
Mobile Field Service for Every Trade
Different trade, different forms, different customer expectations. iFleet adapts with custom fields, custom forms, and equipment records that match how your industry actually works.
See iFleet in Action
Book a Demo. See iFleet on a Real Truck.
Empower your technicians with iFleet, the ultimate field service app designed to streamline every aspect of their work. With features like integrated digital forms, photo capture, job notifications, and offline functionality, iFleet transforms a smartphone or tablet into a powerful service tool. Your team can manage schedules, create estimates, complete work orders, and even collect payments on the go.