Be Prepared for Everything
With Smart Service, your field service technicians will be able to rapidly analyze what tools they for any job. Smart Service allows anyone on your team to enter customer equipment information such as the brand, model, serial number, and even GPS coordinates of any piece of equipment on a job site. When your technicians are getting ready for a job, they can rest assured they won’t run into any surprises because they know exactly what kind of equipment they will be working on!
Quickly Locate Customer Equipment
Eliminate the time consuming process of locating customer equipment during service calls with Smart Service! Because Smart Service allows your team to enter exact GPS coordinates for any piece of equipment, your field service technicians will be able to quickly locate equipment and get right to work, even if they’ve never been to the location in the past!
Manage Equipment Details
Your entire team has access to the equipment information features available in Smart Service! Dispatchers in the office can enter useful details about equipment when dispatching a job to your field service technicians. Equipped with information on the customer’s equipment, such as serial numbers or descriptive information such as the size and color, your techs can get right to work and save time for themselves and your customers!
More Smart Service Features
Everything you do in Smart Service updates your QuickBooks records, keeping your business organized. Learn more.
Shorten your billing cycle with Smart Service invoicing and payment processing. Learn more.
Improve office/technician communication with the Smart Service mobile app. Learn more.
“Before we were doing 6 service calls a day. Now we can do upwards of 12 service calls a day.”
Northern Garage Doors