Thursday, March 7, 2019
This webinar takes a look at job costing in Smart Service. For more info and supporting materials on this subject, reference the resources below:
Update 102: Text Messaging
Thursday, February 7, 2019
This webinar gives a complete tour of Smart Service Update 102. Update 102 adds a new slate of customer text messaging features, greatly enhancing your ability to provide job reminders and communicate with customers.
Customer Outreach and End of Year Reporting
Thursday, December 6, 2018
This webinar takes a look at the best customer outreach and correspondence options in Smart Service.
Common Mistakes and How to Avoid Them
Thursday, November 1, 2018
We all make mistakes, but mistakes made in your field service management software can set your business back. Take a look at some common issues and find out how to fix/avoid them.
PDF Form Integration
Thursday, September 6, 2018
In the field service business, you use forms on a daily basis. Fortunately, Smart Service offers complete custom form integration! If you need to brush up on this feature, check out this webinar. In it, our experts review the process of creating a form and setting up that form for use in iFleet.
Thursday, August 2, 2018
Scheduling is the foundational feature upon which the entire Smart Service system is built. Learn the basics, and how to handle recurring work, work featuring multiple technicians, and much more.
Thursday, June 7, 2018
Our software experts cover service agreements, using both the built-in tools in Smart Service and those that come with the premium Service Agreement module.
Multi Day Jobs
Thursday, May 3, 2018
This webinar covers multi day jobs (and billing for multi day jobs) in Smart Service.
Preventative Maintenance and Routing
Thursday, March 1, 2018
This webinar covers preventative maintenance and routing in Smart Service. Use these tips to help your company increase revenue and reduce waste.
Smart Service Update 100
Thursday, February 1, 2018
This webinar covers the biggest changes made to Smart Service in Update 100, including defaults for posting to QuickBooks, inactive equipment, and Dropbox photos in iFleet service history.
Tips and Tricks
Thursday, December 7, 2017
Discover some amazing Smart Service tips and tricks your company can put to use immediately to start saving time and money. This webinar covers USPS address certification, updating customer names, contact search column customization, and much more!
Update 99 (Time Tracking)
Thursday, August 17, 2017
Update 99 overhauls and improves time tracking in both Smart Service and iFleet. Watch the webinar to learn about the new system.
Thursday, January 19, 2016
Smart Service Update 97 adds a plethora of new features to Smart Service and iFleet, including seasonal recurrence patterns, pausing jobs, USPS address certification, and more.
Friday, December 1, 2016
This webinar covers the biggest and best updates made to Smart Service in 2016.