Important Plumbing Software Features Include:
- Efficient management of your customer database
- Digital invoicing that eliminates paper filing systems
- Billing integration with QuickBooks
- Real-time scheduling and jobsite updates
- Built-in communication for both plumbers and dispatch staff
- Service route optimization and turn-by-turn directions
- Employee time tracking and schedule optimization
Read all of the software feature details below. For more information on our solutions, visit our plumbing software page.
Keep Your Team Updated With Plumbing Software
How often does your office staff make last-minute scheduling changes? Do you still force your plumbers to scramble to cover extra jobs? Stop surprising your plumbing crews in the field and take charge of the scheduling process with plumbing software. Overbooking creates inefficiencies, leading to a negative customer experience and a lower morale within your team. With plumbing software, scheduling becomes a breeze. Tasks accomplished using software require a fraction of the time that paper-based methods do, allowing your company to operate more efficiently. View every technician’s log book and dispatch schedule changes straight to their tablets and mobile devices.
Deploy Plumbing Fleets With Greater Efficiency
Finding ways to route your plumbing vehicles and crews poses a challenge. Ensure that your plumbing technicians maximize their service calls and reduce wasted trips. Time, money, and mileage spent rescheduling can cut into your bottom line. With route navigation integrated into plumbing software, you can easily dispatch your plumbers without hunting through job orders or making multiple phone calls and emails. Plumbing crew running late to a job? Notify your team and quickly dispatch other plumbers in the area, keeping your clients happy. Need to add a job or order an additional part? No problem! Just update the work order and re-route your vehicle to pick up the needed supplies. Save time and increase business efficiency.
Plumbing Software Helps Manage Time, Billing, and More
Advanced plumbing software and apps provide the ability to track work orders. As your business gets busier, you must make smart decisions and monitor the time employees spend out in the field. With plumbing software, you can concentrate on growing and managing your business. Don’t waste time monitoring your employees or keeping track of mileage. Instead, keep tabs on the average time spent out on a service call. Track delays, customer cancellations, and more. You can also keep tabs on company equipment and log parts usage, keeping a sharp eye on inventory.
Create a Growth Plan that Works for You and Your Business
Another use for plumbing software? The ability to keep up-to-the-minute tabs on job notes and memos. Empower your plumbing staff by letting them make quick decisions that impact customer satisfaction. With real-time data, your plumbers will arrive at jobs on time and with the correct information. In the past, your plumbers may have relied on confusing, older software or a series of phone calls back to the office. Our Smart Service plumbing software integrates with QuickBooks, automatically transferring your customer data.
Forget Written Work Orders – Handle Invoices Like a Pro
Tired of cleaning smudged work orders and piles of invoices out of your service trucks? Stop straining to read your paperwork at the end of a long workday. Smart Service plumbing software can assist your plumbing crews as they digitally invoice clients throughout the day. Free your plumbers up and give them time to complete additional jobs. Our plumbing software and billing systems even allow for the collection of credit or debit card payments in the field, eliminating confusing billing processes or lost payments.
Head in the Right Direction with the iFleet Mobile App
Communicate clearly with the iFleet mobile app. iFleet, which works hand-in-hand with our Smart Service plumbing software, is the most technologically-advanced field service app on the market. Your plumbing crews will have on-demand client information and job history, company forms, and detailed data on tablets and mobile devices. Request a demo today to see if Smart Service plumbing software is right for your business.