Field Service Management
Software

Field Service Management software (also referred to as Field Service Work Order Software or Field Service Scheduling Software) is the software systems that electrician professionals use in the office (on desktop computers) and in the field (on phones and tablets) to schedule jobs, dispatch digital work orders, track equipment, monitor technician progress, maintain a customer database, and handle every other aspect of running a electrical contractor business.

Smart Service distinguishes itself as the only Field Service Management software application to integrate directly with QuickBooks. Make a move in Smart Service, and the work gets duplicated inside QuickBooks immediately. With Smart Service, you can keep all the scheduling, billing, and other administration inside a single software system.

Yes! The Smart Service mobile field service app works on both Android and iOS (Apple) devices. You can download the app from the Google Play store or the Apple App Store.

If you’d like to learn more about Smart Service Field Service Management software, fill out the form on our demo page or call us at 1-888-518-0818 to speak to a Smart Service expert. We can show you exactly how Smart Service can benefit your business during a free, one-on-one demonstration.

Built-in communication for field service technicians and dispatch. Service route optimization and directions. Real-time schedule management. Employee time tracking. Billing integration with QuickBooks. Digital invoicing, eliminating paper. Easily manage your customer database.

YES! Manage your customer database and scale up as you grow. Field Service software lets you keep up-to-the-minute tabs on job notes so that your employees remain fully informed. Field technicians become empowered to make decisions when they know they have the most complete and up to date information at all times. Forget about the need to rely on antiquated software, or worse, to keep track of filing cabinets containing dozens and dozens of folders containing customer records. Smart Service Field Service scheduling software integrates seamlessly with Quickbooks so that you can transfer your customer data and scale up your business operations as you grow.

Instead of turning in a stack of crumpled invoices at the end of the day, your field techs can handle invoicing digitally while on the job. This saves your workers significant time and can even free them up to complete additional jobs. You can even manage your payroll with Smart Service Field Service Management software.

One of the most valuable benefits Field Service Management software provides? The ability to track work orders and monitor the time employees spend on jobs. Field Service Management software frees you from much of the hassle of keeping tabs on your workers in the field. Instead, you can spend your time making the critical high-level decisions that will put you ahead of your competition. Equipment tracking lets you coordinate and monitor your valuable assets, so you can rest easy knowing your tools are safe and in the right hands at the right time.

Schedule a job in the office, and a tap of a button sends the work order to your technician in the field. At the beginning of each day, your techs will find their schedules waiting for them on their mobile devices. No more slow starts, confusion, or wasted mornings. The Smart Service mobile app keeps your team on task. You can download the app from the Google Play store or the Apple App Store.

The Smart Service mobile field service app iFleet will quickly become your techs’ favorite tool. It gives them the power to track time, reference schedules, look up service histories, log equipment information, build work orders, and collect payments, all from their smartphone or tablet (all in real time). Smart Service allows techs to concentrate on what they do best: more billable work.

Check our complete FAQ page for more answers, or fill out the form on our contact page to get in touch with us!