P

G
Software that fits your business
Scheduling
Dispatching
Routing
Equipment tracking
Work order management
Scheduling
Dispatching
Routing
Equipment tracking
Work order management

Smart Service Update 119: Invoice Management

Last updated: 
Jun 15, 2026

Smart Service Update 119 brings some customer-requested features and improvements!

Smart Service Update 119 | Invoice Management Upgrades

Update 119 brings a brand new way to keep track of your invoices in Smart Service!

New Invoice Management Screen

We’ve added a new screen to the Office section Smart Service to view and manage Invoices posted from Smart Service. From this screen, you can filter to view open, overdue, or paid invoices, and filter by date or by days past due. You can open the record for each invoice, see the invoice information and open balance, and print or email selected invoices. To access the Manage Invoices screen, a user needs to have permission to post work orders.

With the addition of this screen, we’ve reorganized the Office section of Smart Service to improve organization. Some options have been moved or regrouped, but all existing options will still be present. We’ve also made some improvements to how payments are sent to QuickBooks, so payments will now be applied to the invoice they’re connected to whenever possible. (Enhancement #9678 & 9690)

Office Screen Reorganization

With the addition of this screen, we’ve reorganized the Office section of Smart Service to improve organization. Some options have been moved or regrouped, but all existing options will still be present.

Other Enhancements

  • Manufacturer’s Part Number and Preferred Vendor will now show up in Smart Service if they are filled out in QuickBooks. (Enhancement #1131, 9746 & 9747)
  • Added an option to display History records on the schedule based on scheduled time instead of timestamps. (Enhancement # 7653)
  • Added an option to reparent jobs when “Do not add jobs to QuickBooks” is enabled. (Enhancement #9056)
  • The End Time dropdown will now hide times that are before the Start Time. (Enhancement #9656)
  • Added a report field for Schedule Additional Employees reports which lists whether an employee is listed as an additional employee. (Enhancement #9659)
  • Added an option to create a saved payment method without immediately processing a payment. (Enhancement #9677)
  • Added a link to the Customer Portal under the Help menu for users with Settings access. (Enhancement #9695)
  • The Credit Limit field now displays two decimal points instead of four when used in a Mail Merge. (Enhancement #9729)

Other Resources

Click to view the complete 10.119 release notes.

Click to update Smart Service.

Share this post

request a demo

See Smart Service live and in action.

related posts

Managing High Fuel Costs in Field Service | Smart Service

How to Manage High Fuel Costs in Your Field Service Business

Fuel is one of the biggest controllable costs in a field service business, and it is almost never managed like one. Here is where the fuel money leaks, how routing the day instead of the job cuts miles, how to put a real number on fuel per truck, and the habits that keep the savings.

How to Manage High Fuel Costs in Your Field Service Business
Document Destruction Equipment Tracking | Smart Service

Document Destruction Equipment and Asset Tracking

Document destruction operators carry compliance liability the moment a console gets dropped at a customer site. Equipment tracking is what closes the chain of custody and protects the operation from breach exposure. Knowing where every console, bin, truck, and shredder is at all times is the operational baseline.

Document Destruction Equipment and Asset Tracking
Best Books for Electricians | Top Reads for Your Trade

The Best Books for Electricians

Electrician books can help your team brush up on their skills and conform to important industry requirements and standards.

The Best Books for Electricians
No items found.