The Smart Service Blog

The Smart Service Blog is your source for updates and news about Smart Service, the best field service management software on the market. Smart Service is a scheduling, dispatching, and management software for QuickBooks utilized by a number of different field service industries. Not on Smart Service yet? Learn more about how the software can boost your business with a free demo.


Check this page often, as you will continue to find resources and articles for improving your field service business and reaching new heights in terms of efficiency, productivity, and profitability. Use these helpful articles and use Smart Service. Jumpstart your field service business today!

Join us at the 2017 WWETT Show!

Benjamin Yackshaw | Thursday, February 16, 2017

Looking for a great way to leapfrog the competition? Visit booth 5049 at the Water & Wastewater Equipment, Treatment & Transport (WWETT) Show February 22-25 in Indianapolis, Indiana to take a look at the industry-leading software solution Smart Service. Septic, plumbing, and companies with numerous other service specializations use Smart Service to put scheduling, dispatching, billing, inventory, and workforce tracking on autopilot. Read More

How To Beat the Chimney Sweep Busy Fall Season

My Service Depot | Tuesday, February 14, 2017

If you work in the chimney sweep business, you’ve likely experienced the annual “fall rush,” that time of year right around the latter half of August and early September when everyone is getting ready to light up the fireplace for the first time in months. You can try as best you can to suggest your customers get their maintenance done in the slower summer months, but inevitably the orders pile up year after year right at the last minute. It’s not hard to see why; chimney cleaning is not a task that is at the forefront of people’s minds. But the result always manifests in a massive waiting list, one that can last for weeks! With constant appointment cancellations and rescheduling, getting through this busy season can create a huge headache. Read More

Improving Efficiency for Your Septic Tank Cleaning Company

My Service Depot | Friday, February 10, 2017

More and more field service operations are looking for ways to eliminate wasted time and maximize the efficiency of their business. In a fast-paced industry that requires the immediate attention of clientele, this notion especially holds true for septic tank cleaning companies. Read More

5 Tips For Saving Money On Pest Control Fleets

My Service Depot | Thursday, January 19, 2017

Efforts to reduce the costs of operating a fleet of vehicles can create major headaches for pest management business owners. We've come a long way since 2011 when gas prices hit an average of $4 per gallon, but cutting costs on fuel, vehicle maintenance, and employee expenses can still do a lot to keep your business profitable. Check out Smart Service’s tips for reducing the cost of your fleet. Read More

Top 3 Things to Look for In Field Service Software

My Service Depot | Tuesday, January 17, 2017

Look around. All over the world, industries move to streamline every aspect of their business as part of the changing digital landscape. Medical industries keep patient records in a digital database. Financial industries create apps to help them do their taxes. Restaurants use self-ordering kiosks to process orders. No matter where you look, service software helps businesses succeed. Well, guess what? The field service management industry is no different. Read More

5 Benefits of Fire Protection Software

My Service Depot | Monday, January 09, 2017

Companies and residences alike trust their fire protection service provider to ensure their safety. Clients rely on providers to show up for scheduled maintenance and emergency calls to keep their customers and property safe. Fire protection companies around the country have increased their ROI and overall success by implementing fire protection software. How exactly can fire protection software help your business? We’ve outlined five of the biggest benefits our clients see from using field service software. Read More

Managing Remote Window Cleaners Better

My Service Depot | Tuesday, January 03, 2017

When you send your window cleaning crews out for the day, how are you making sure that they have everything they need to be productive and effective? Because of the remote nature of field service work, managing your employees while they are out of the office can be difficult. You can't leave success here to chance. Closely managing your field workers forces them to perform better, cutting down on wasted time, wasted energy, and saving you money in the long run. Here we outline six tricks to better manage your window cleaning team with field management software. Read More

How to Make Your Plumbing Business More Time Efficient

My Service Depot | Thursday, December 22, 2016

We are all guilty of wasting time, procrastinating, and turning work in late. However, when it comes to your plumbing business, the last thing you want to do is create a culture of inefficient time management. As the owner or manager of your plumbing business, it’s essential that you set the example for the company and your employees of how to manage time. To do that, we’ve come up with 5 effective ways to improve your plumbing business’s time management and increase employee productivity. Read More

Five Books to Read to Shape up your Electrical Contracting Business

My Service Depot | Tuesday, December 20, 2016

Even as an electrician software solutions provider, we don't dare underestimate the power of a well-written physical book. For business owners, especially in the contracting and service worlds, it’s easy to get bogged down in day to day minutia. Paperwork, scheduling, figuring out payroll... these all take time away from what really matters: making your business profitable. Load some of these incredible books into your tablet or phone next to iFleet. Let us handle your electrician scheduling software while you take some time to improve your business fundamentals. Here are our top 5 suggestions: Read More

5 Reasons Your Future Window Washing Customers Won’t Hire You

My Service Depot | Friday, December 16, 2016

Some fundamental, preventable problems facing window washing business owners keep them from winning bids on projects. If you find yourself scratching your head at the end of the day wondering why your window cleaning scheduling software isn’t completely full of newly awarded jobs, you might want to consider these potential mistakes: Read More

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