We’ve been busy. So far this year, the Smart Service team has added a ton of awesome new content to our software. We’ve listed some of the highlights below. Read on to discover all the new features, then hit one of the Update Now buttons on this page to put them into action.
New text messaging features allow Smart Service users to send their customers SMS messages to remind them of upcoming appointments, and to inform them when a technician starts traveling to their location. Office dispatchers can even conduct ongoing text conversations with customers, all within Smart Service! Learn more about our text messaging update.
Looking for a complete list of everything new? Our Updates page has in-depth articles about the new features offered in our major releases. Get caught up: