Electrician App Built for Scheduling, Job Tracking & Growth

Dispatch updates push to the tech's mobile schedule in real time — no calling around for the next stop. New service calls appear, cancelled jobs disappear, and re-routes during emergency calls hit the right tech's phone within seconds with all the customer context attached.

• Emergency call re-routes (no-power, panel arc-flash, partial outage) push to the closest qualified tech with appointment notes, customer history, and any open work at the property.
• Push notifications include the appointment window, customer alerts, permit references, and inspection requirements so the tech knows what they need before pulling up.
• The dispatch board on the office side stays synced with each tech's status — en-route, troubleshooting, waiting on inspector, wrapping up — so the office isn't calling to check in.

The Smart Service technician app runs on iPhone, iPad, and Android — the device the electrician already carries on the truck. Work orders, customer service history, permit attachments, photo documentation, materials logging, signatures, and credit card payments all happen on one screen, online or offline.

• Offline mode keeps the tech working in basements, mechanical rooms, attics, and rural service areas — work syncs the moment signal returns.
• Per-property records pull up by tap — panel layouts, prior repairs, photo documentation of existing conditions, customer notes, and load notes from previous visits.
• Signatures, photos, materials, payment captures, and tech notes stay attached to the work order so the office doesn't re-key anything.

Work orders live on the tech's phone from the moment they're scheduled. The electrician sees the scope, the property's panel and circuit history, the parts authorized for the job, and any open inspection follow-ups — and the office sees the tech's progress in real time without picking up the phone.

• Status updates from the field — en-route, on-site, troubleshooting, waiting on parts or inspector, complete — feed the dispatch board so the office sees where the day stands.
• Notes, attachments, materials, photos, and labor hours attach directly to the work order so nothing is lost between truck and back office.
• Custom mobile forms standardize panel inspections, troubleshooting checklists, and pre-job safety documentation across techs and crews.

The tech sees the same customer record the office sees — service-agreement status, prior tech notes, panel and circuit photos, materials installed last visit, and outstanding balances — before they ring the doorbell. No more walking into a callback with no context.

• Service-agreement flags appear at the top of the work order so the tech knows whether the customer gets covered PM, priority service, or member pricing.
• Prior visit notes, captured photos of existing wiring and panels, materials installed, and inspection results come up by property — so the tech is never re-diagnosing what was already documented.
• The customer portal lets homeowners book service, view past invoices, approve estimates, and pay open balances 24/7, cutting calls into the office.

Smart Service is QuickBooks-native — not a sync that breaks when QuickBooks updates. Materials, labor hours, and add-on work logged from the tech's phone post to the right QuickBooks items, customers, and accounts the same day the job closes.

• No double entry — invoices generated in the field flow into QuickBooks customer records without re-keying.
• Materials added in the field — breakers, devices, wire runs, fittings — map to QuickBooks items so margin tracking stays clean.
• Tech-collected credit card payments and in-field invoice approvals close the loop on cash flow the same day, not at end of week.