testimonials

It is very user friendly for a typical iphone user.

These guys know what they're doing. And the support is always first class.

Good software, better people.

Smart Service's integration with QuickBooks is superb, and customer support is always quick and helpful.

Excellent Fleet Management.

Always awesome, thanks!

The ease of moving jobs and seeing jobs, the interaction with QuickBooks is superb. Customer support is great!

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

Value priced software with a growing list of features.

The ease of setup and learning curve were rather straightforward and intuitive. The tech support is excellent as well.

Smart Service and iFleet have streamlined customer management, scheduling, and estimating repairs.

Always a pleasure to talk to Kevin, helpful in providing solutions.

Their customer service is so helpful.

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

Ease of scheduling and looking up our Clients.

Good field service for small businesses.

Amazing customer service! We had 20 computers crash and they were able to recover everything.

The customer service has been phenomenal.

Great product. My overall experience with Smart Service has been very good.

Customer service is beyond helpful and will always walk you through any issue

Helps keep organized

Smart Service is a good tool!

It works well with job costing in QuickBooks if you manage multiple customer job sites and pieces of equipment for service work.

“The Help Desk has been incredible! We get instantaneous responses to our inquiries, and they resolve any issues and come up with solutions to our needs in a timely and efficient manner. They are friendly, knowledgeable, and readily available.”

Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.

We foresee a huge return on our investment in the coming year.

I like the solution Smart Service offers for managing scheduling... essential benefits for the company's' growth.

The best part of the program is that all jobs are immediately updated so we know the status of each job at all times.

Syncs with Quick-books for digital scheduling. Easy to use and customer support is easily accessible.

We use it to create, schedule, update, communicate and invoice hundreds of jobs per week.

The Smart Service product just keeps getting better!

I love that the techs can see prior notes and histories on the customers they service.

We have been using Smart Service Inc for years now, and we really like them. They are always nice, professional, and fast.

The features it offers for the field staff are great, we have never had the option of tracking time in real time on a job and generate payroll for it before.

The design is amazing and the integration works seamlessly with Quickbooks.

As a local manager, Smart Service helped me stay in the loop while office staff managed interventions.

Monitor your crews and dispatch efficiently.

I have used Smart Service for 4 years now and it is a terrific software.

Smart Service has been a true time saver—and life saver!

I really could not be happier with Smart Service, iFleet, and the people at My Service Depot!

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful.

I would recommend this to any small business looking for an affordable managing software.

The software itself is so functional, and its ease of use is undeniable.

...really makes recurring jobs a breeze to setup and keeps up with along with storing equipment.

Ben was a huge help. I look forward to calling him next time I need help.

Tech support is amazing; always able to help us with any issues.

Being able to use iPads or tablets in the field. By being able to use tablets we take away the technicians penmanship errors and can have the customer sign work orders so there is no confusion of who said what later.

All work orders come back to the office electronically along with any photos taken, and can be processed immediately if desired

I now capture a lot of bids right away, sent to me direct from the field.

Since I purchased Smart Service, it has become 5-10 times more valuable than I thought possible.

Efficiency Efficiency Efficiency. And did I mention efficiency???

...Smart Service is a reliable database of our clients with recurring work on a semi-annual basis.

I like the ability to look up information quickly about previous jobs my company has completed. Being able to sort items in many different ways is amazing.

Great Program.

Smart Service allows us to communicate job information seamlessly between the office and the field.

Smart Service immediately changed our business!

Easy to use, Tech support is amazing, and the sync between Quickbooks and Smart Service is great.

The software is very customizable. It has the features we need to apply data to ensure consistent service to our customers.

We no longer have a backlog on our billing.

Amazing Field Technology and QuickBooks Integration.

Their customer service is so helpful. They go above and beyond to solve our issues.

Helpful tool especially for multi-location companies. The mobile version is easy to use and very handy.

We have used Smart Service for years to track our service appointments and some of our sales appointments.

Love that techs can see history of the customers, less phone calls to the office.

Smart Service integrates well with QuickBooks and allows for exporting CSV files.

The customer service is top notch.

I use Smart Service on a daily basis to make sure that everyone dispatched on time, are in route and spending the adequate amount of hours on each job.

Best price, awesome support, all in one.

Smart service is easy to schedule and resolve issues. Create tickets and manage appointments with addresses.

The only regret someone would have with Smart Service is they didn't start using it sooner!

Has reduced our paper consumption by 80% in the first year.

The mobile feature called iFleet is great. It gives you a real-time location of where your employees are through an iPad that they use.

Excellent easily worth every penny.

Ben did a great job understanding the problem and worked diligently to fix it.

Smart Service has been a key to building our business in an organized fashion.

Techs can also make estimates and email them to the client right on the spot with our custom-made form.

The ease of entering customers, service tickets, time keeping and GPS tracking are great benefits of this system.

Smart Service is very user-friendly and easy to navigate

Since using Smart Service our efficiency has greatly improved.

Ben did a great job helping with my problem and was very patient.

“By implementing the automated follow-up email system, we’ve increased our customer reviews on Angie’s List and Yelp at a much faster rate. We feel that Smart Service has been a great investment and foresee a huge return on our investment in the coming year.”

Smart Service works. Period.

I like the ease of scheduling and tracking where my driver is. I also like the fact that my driver can take a picture for future reference when needed.

We feel there is no better product on the market.

Reasons for switching to Smart Service:We needed software that fit commercial service processes like equipment scanning and trending reports. The bookkeeper insisted that software needed to interact with Quickbooks.

My business has grown substantially since we started Smart Service.

Overall an impressive program.

Smart Service is the program we use on an hourly basis to keep our service business going. Everything is organized for me, makes taking, tracking calls a breeze!

Save time and aggravation of telling and waiting for tech's to turn in paper work; it does not get lost anymore :)