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testimonials

Yes, we do a great job with customers support, that's why we have so many happy customers.

Since using Smart Service our efficiency has greatly improved.

Ryan Heezen
A to Z Shredding
A man wearing a blue shirt and a hat is working on a pipe.

Since using Smart Service our efficiency has greatly improved.

Ryan Heezen
A to Z Shredding

Overall an impressive program.

Michelle
G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Overall an impressive program.

Michelle
G2 Review

Helps keep organized

Kam
G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Helps keep organized

Kam
G2 Review

I like the ease of scheduling and tracking where my driver is. I also like the fact that my driver can take a picture for future reference when needed.

Chris
Construction
A man wearing a blue shirt and a hat is working on a pipe.

I like the ease of scheduling and tracking where my driver is. I also like the fact that my driver can take a picture for future reference when needed.

Chris
Construction

Value priced software with a growing list of features.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Value priced software with a growing list of features.

G2 Review

Has reduced our paper consumption by 80% in the first year.

Software Advice Review
A man wearing a blue shirt and a hat is working on a pipe.

Has reduced our paper consumption by 80% in the first year.

Software Advice Review

We no longer have a backlog on our billing.

Al
Jersey Coast Fire Equipment
A man wearing a blue shirt and a hat is working on a pipe.

We no longer have a backlog on our billing.

Al
Jersey Coast Fire Equipment

The features it offers for the field staff are great, we have never had the option of tracking time in real time on a job and generate payroll for it before.

Robynn
G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

The features it offers for the field staff are great, we have never had the option of tracking time in real time on a job and generate payroll for it before.

Robynn
G2 Review

Good software, better people.

Paul Burgess
Johnson Heating and Cooling
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Good software, better people.

Paul Burgess
Johnson Heating and Cooling

We use it to create, schedule, update, communicate and invoice hundreds of jobs per week.

Brad
Environmental Services
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We use it to create, schedule, update, communicate and invoice hundreds of jobs per week.

Brad
Environmental Services

Best price, awesome support, all in one.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Best price, awesome support, all in one.

G2 Review

The Smart Service product just keeps getting better!

Kari Wakefield
Capitol Heating & Air Conditioning
A man wearing a blue shirt and a hat is working on a pipe.

The Smart Service product just keeps getting better!

Kari Wakefield
Capitol Heating & Air Conditioning

“By implementing the automated follow-up email system, we’ve increased our customer reviews on Angie’s List and Yelp at a much faster rate. We feel that Smart Service has been a great investment and foresee a huge return on our investment in the coming year.”

Danielle
The Electric Connection
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“By implementing the automated follow-up email system, we’ve increased our customer reviews on Angie’s List and Yelp at a much faster rate. We feel that Smart Service has been a great investment and foresee a huge return on our investment in the coming year.”

Danielle
The Electric Connection

Since I purchased Smart Service, it has become 5-10 times more valuable than I thought possible.

Bill Hussel
Chimney Doctors
A man wearing a blue shirt and a hat is working on a pipe.

Since I purchased Smart Service, it has become 5-10 times more valuable than I thought possible.

Bill Hussel
Chimney Doctors

Tech support is amazing; always able to help us with any issues.

Software Advice Review
A man wearing a blue shirt and a hat is working on a pipe.

Tech support is amazing; always able to help us with any issues.

Software Advice Review

We feel there is no better product on the market.

Kari
Capitol Heating & Air Conditioning
A man wearing a blue shirt and a hat is working on a pipe.

We feel there is no better product on the market.

Kari
Capitol Heating & Air Conditioning

Smart Service is the program we use on an hourly basis to keep our service business going. Everything is organized for me, makes taking, tracking calls a breeze!

Software Advice Review
A man wearing a blue shirt and a hat is working on a pipe.

Smart Service is the program we use on an hourly basis to keep our service business going. Everything is organized for me, makes taking, tracking calls a breeze!

Software Advice Review

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

Ryan Heezen
A to Z Shredding
A man wearing a blue shirt and a hat is working on a pipe.

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

Ryan Heezen
A to Z Shredding

As a local manager, Smart Service helped me stay in the loop while office staff managed interventions.

Corinna
Service Company
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As a local manager, Smart Service helped me stay in the loop while office staff managed interventions.

Corinna
Service Company

The ease of entering customers, service tickets, time keeping and GPS tracking are great benefits of this system.

ACI Pest Control
A man wearing a blue shirt and a hat is working on a pipe.

The ease of entering customers, service tickets, time keeping and GPS tracking are great benefits of this system.

ACI Pest Control

We have used Smart Service for years to track our service appointments and some of our sales appointments.

G2 Review
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We have used Smart Service for years to track our service appointments and some of our sales appointments.

G2 Review

Amazing Field Technology and QuickBooks Integration.

G2 Review
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Amazing Field Technology and QuickBooks Integration.

G2 Review

The ease of setup and learning curve were rather straightforward and intuitive. The tech support is excellent as well.

Shalom
Software Advice Review
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The ease of setup and learning curve were rather straightforward and intuitive. The tech support is excellent as well.

Shalom
Software Advice Review

Excellent easily worth every penny.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Excellent easily worth every penny.

G2 Review

We foresee a huge return on our investment in the coming year.

Danielle
The Electric Connection
A man wearing a blue shirt and a hat is working on a pipe.

We foresee a huge return on our investment in the coming year.

Danielle
The Electric Connection

Monitor your crews and dispatch efficiently.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Monitor your crews and dispatch efficiently.

G2 Review

These guys know what they're doing. And the support is always first class.

Don
Carter Pest Control
A man wearing a blue shirt and a hat is working on a pipe.

These guys know what they're doing. And the support is always first class.

Don
Carter Pest Control

Reasons for switching to Smart Service:We needed software that fit commercial service processes like equipment scanning and trending reports. The bookkeeper insisted that software needed to interact with Quickbooks.

Nate
Software Advice Review
A man wearing a blue shirt and a hat is working on a pipe.

Reasons for switching to Smart Service:We needed software that fit commercial service processes like equipment scanning and trending reports. The bookkeeper insisted that software needed to interact with Quickbooks.

Nate
Software Advice Review

We have been using Smart Service with the IFleet portion for our technicians in the field for about 4 years now. Overall it is a very good system.

Denise
ACI Pest Control
A man wearing a blue shirt and a hat is working on a pipe.

We have been using Smart Service with the IFleet portion for our technicians in the field for about 4 years now. Overall it is a very good system.

Denise
ACI Pest Control

Efficiency Efficiency Efficiency. And did I mention efficiency???

Albert
Software Advice Review
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Efficiency Efficiency Efficiency. And did I mention efficiency???

Albert
Software Advice Review

Always a pleasure to talk to Kevin, helpful in providing solutions.

April
BABBITTS INC
A man wearing a blue shirt and a hat is working on a pipe.

Always a pleasure to talk to Kevin, helpful in providing solutions.

April
BABBITTS INC

The software itself is so functional, and its ease of use is undeniable.

Kate
G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

The software itself is so functional, and its ease of use is undeniable.

Kate
G2 Review

Customer service is beyond helpful and will always walk you through any issue

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Customer service is beyond helpful and will always walk you through any issue

G2 Review

...Smart Service is a reliable database of our clients with recurring work on a semi-annual basis.

Software Advice Review
A man wearing a blue shirt and a hat is working on a pipe.

...Smart Service is a reliable database of our clients with recurring work on a semi-annual basis.

Software Advice Review

I now capture a lot of bids right away, sent to me direct from the field.

Scott Spencer
Jim Dandy Sewer & Plumbing
A man wearing a blue shirt and a hat is working on a pipe.

I now capture a lot of bids right away, sent to me direct from the field.

Scott Spencer
Jim Dandy Sewer & Plumbing

Helpful tool especially for multi-location companies. The mobile version is easy to use and very handy.

Corinna
Capterra Review
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Helpful tool especially for multi-location companies. The mobile version is easy to use and very handy.

Corinna
Capterra Review

Always awesome, thanks!

Amaury
Gamry Locksmith
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Always awesome, thanks!

Amaury
Gamry Locksmith

Amazing customer service! We had 20 computers crash and they were able to recover everything.

Jennifer
Metro Locksmiths
A man wearing a blue shirt and a hat is working on a pipe.

Amazing customer service! We had 20 computers crash and they were able to recover everything.

Jennifer
Metro Locksmiths

Smart Service works. Period.

Ken
Ken's Window Cleaning
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Smart Service works. Period.

Ken
Ken's Window Cleaning

Smart Service integrates well with QuickBooks and allows for exporting CSV files.

Peter
Renewables & Environment
A man wearing a blue shirt and a hat is working on a pipe.

Smart Service integrates well with QuickBooks and allows for exporting CSV files.

Peter
Renewables & Environment

Being able to use iPads or tablets in the field. By being able to use tablets we take away the technicians penmanship errors and can have the customer sign work orders so there is no confusion of who said what later.

Albert
Software Advice Review
A man wearing a blue shirt and a hat is working on a pipe.

Being able to use iPads or tablets in the field. By being able to use tablets we take away the technicians penmanship errors and can have the customer sign work orders so there is no confusion of who said what later.

Albert
Software Advice Review

It works well with job costing in QuickBooks if you manage multiple customer job sites and pieces of equipment for service work.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

It works well with job costing in QuickBooks if you manage multiple customer job sites and pieces of equipment for service work.

G2 Review

“The Help Desk has been incredible! We get instantaneous responses to our inquiries, and they resolve any issues and come up with solutions to our needs in a timely and efficient manner. They are friendly, knowledgeable, and readily available.”

Danielle
The Electric Connection
A man wearing a blue shirt and a hat is working on a pipe.

“The Help Desk has been incredible! We get instantaneous responses to our inquiries, and they resolve any issues and come up with solutions to our needs in a timely and efficient manner. They are friendly, knowledgeable, and readily available.”

Danielle
The Electric Connection

Ben was a huge help. I look forward to calling him next time I need help.

Internal Survey Response
A man wearing a blue shirt and a hat is working on a pipe.

Ben was a huge help. I look forward to calling him next time I need help.

Internal Survey Response

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful.

GetApp Review
A man wearing a blue shirt and a hat is working on a pipe.

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful.

GetApp Review

Smart Service and iFleet have streamlined customer management, scheduling, and estimating repairs.

Eron
Construction
A man wearing a blue shirt and a hat is working on a pipe.

Smart Service and iFleet have streamlined customer management, scheduling, and estimating repairs.

Eron
Construction

Their customer service is so helpful.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Their customer service is so helpful.

G2 Review

The only regret someone would have with Smart Service is they didn't start using it sooner!

Ken
Ken's Window Cleaning
A man wearing a blue shirt and a hat is working on a pipe.

The only regret someone would have with Smart Service is they didn't start using it sooner!

Ken
Ken's Window Cleaning

Their customer service is so helpful. They go above and beyond to solve our issues.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Their customer service is so helpful. They go above and beyond to solve our issues.

G2 Review

I use Smart Service on a daily basis to make sure that everyone dispatched on time, are in route and spending the adequate amount of hours on each job.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

I use Smart Service on a daily basis to make sure that everyone dispatched on time, are in route and spending the adequate amount of hours on each job.

G2 Review

Smart Service immediately changed our business!

Jim & Kathy Cornell
Absolute Shreds
A man wearing a blue shirt and a hat is working on a pipe.

Smart Service immediately changed our business!

Jim & Kathy Cornell
Absolute Shreds

Smart service is easy to schedule and resolve issues. Create tickets and manage appointments with addresses.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Smart service is easy to schedule and resolve issues. Create tickets and manage appointments with addresses.

G2 Review

All work orders come back to the office electronically along with any photos taken, and can be processed immediately if desired

Software Advice Review
A man wearing a blue shirt and a hat is working on a pipe.

All work orders come back to the office electronically along with any photos taken, and can be processed immediately if desired

Software Advice Review

I would recommend this to any small business looking for an affordable managing software.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

I would recommend this to any small business looking for an affordable managing software.

G2 Review

Great Program.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Great Program.

G2 Review

I like the solution Smart Service offers for managing scheduling... essential benefits for the company's' growth.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

I like the solution Smart Service offers for managing scheduling... essential benefits for the company's' growth.

G2 Review

Great product. My overall experience with Smart Service has been very good.

Eron
Construction
A man wearing a blue shirt and a hat is working on a pipe.

Great product. My overall experience with Smart Service has been very good.

Eron
Construction

Good field service for small businesses.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Good field service for small businesses.

G2 Review

My business has grown substantially since we started Smart Service.

Ryan Harrell
Ryan's Landscaping
A man wearing a blue shirt and a hat is working on a pipe.

My business has grown substantially since we started Smart Service.

Ryan Harrell
Ryan's Landscaping

Ben did a great job understanding the problem and worked diligently to fix it.

Tim
Highland Park Electric
A man wearing a blue shirt and a hat is working on a pipe.

Ben did a great job understanding the problem and worked diligently to fix it.

Tim
Highland Park Electric

I like the ability to look up information quickly about previous jobs my company has completed. Being able to sort items in many different ways is amazing.

Michelle
G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

I like the ability to look up information quickly about previous jobs my company has completed. Being able to sort items in many different ways is amazing.

Michelle
G2 Review

Smart Service has been a true time saver—and life saver!

Kari
Capitol Heating & Air Conditioning
A man wearing a blue shirt and a hat is working on a pipe.

Smart Service has been a true time saver—and life saver!

Kari
Capitol Heating & Air Conditioning

Ease of scheduling and looking up our Clients.

Lori
Software Advice Review
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Ease of scheduling and looking up our Clients.

Lori
Software Advice Review

Techs can also make estimates and email them to the client right on the spot with our custom-made form.

Software Advice Review
A man wearing a blue shirt and a hat is working on a pipe.

Techs can also make estimates and email them to the client right on the spot with our custom-made form.

Software Advice Review

Syncs with Quick-books for digital scheduling. Easy to use and customer support is easily accessible.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Syncs with Quick-books for digital scheduling. Easy to use and customer support is easily accessible.

G2 Review

The design is amazing and the integration works seamlessly with Quickbooks.

Joshua
Software Advice Review
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The design is amazing and the integration works seamlessly with Quickbooks.

Joshua
Software Advice Review

Smart Service allows us to communicate job information seamlessly between the office and the field.

Brad
Environmental Services
A man wearing a blue shirt and a hat is working on a pipe.

Smart Service allows us to communicate job information seamlessly between the office and the field.

Brad
Environmental Services

The mobile feature called iFleet is great. It gives you a real-time location of where your employees are through an iPad that they use.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

The mobile feature called iFleet is great. It gives you a real-time location of where your employees are through an iPad that they use.

G2 Review

Love that techs can see history of the customers, less phone calls to the office.

G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Love that techs can see history of the customers, less phone calls to the office.

G2 Review

The ease of moving jobs and seeing jobs, the interaction with QuickBooks is superb. Customer support is great!

Capterra Review
A man wearing a blue shirt and a hat is working on a pipe.

The ease of moving jobs and seeing jobs, the interaction with QuickBooks is superb. Customer support is great!

Capterra Review

I really could not be happier with Smart Service, iFleet, and the people at My Service Depot!

Danielle Soule
The Electric Connection
A man wearing a blue shirt and a hat is working on a pipe.

I really could not be happier with Smart Service, iFleet, and the people at My Service Depot!

Danielle Soule
The Electric Connection

The best part of the program is that all jobs are immediately updated so we know the status of each job at all times.

Kari
Capitol Heating & Air Conditioning
A man wearing a blue shirt and a hat is working on a pipe.

The best part of the program is that all jobs are immediately updated so we know the status of each job at all times.

Kari
Capitol Heating & Air Conditioning

Smart Service has been a key to building our business in an organized fashion.

Pamela Driskill
Handyman Advantage
A man wearing a blue shirt and a hat is working on a pipe.

Smart Service has been a key to building our business in an organized fashion.

Pamela Driskill
Handyman Advantage

I love that the techs can see prior notes and histories on the customers they service.

Bridget
Advanced Pest Control
A man wearing a blue shirt and a hat is working on a pipe.

I love that the techs can see prior notes and histories on the customers they service.

Bridget
Advanced Pest Control

Ben did a great job helping with my problem and was very patient.

Vonda
Shred Northwest
A man wearing a blue shirt and a hat is working on a pipe.

Ben did a great job helping with my problem and was very patient.

Vonda
Shred Northwest

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

Ryan Heezen
A to Z Shredding
A man wearing a blue shirt and a hat is working on a pipe.

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

Ryan Heezen
A to Z Shredding

Save time and aggravation of telling and waiting for tech's to turn in paper work; it does not get lost anymore :)

Software Advice Review
A man wearing a blue shirt and a hat is working on a pipe.

Save time and aggravation of telling and waiting for tech's to turn in paper work; it does not get lost anymore :)

Software Advice Review

Smart Service's integration with QuickBooks is superb, and customer support is always quick and helpful.

Capterra Review
A man wearing a blue shirt and a hat is working on a pipe.

Smart Service's integration with QuickBooks is superb, and customer support is always quick and helpful.

Capterra Review

Easy to use, Tech support is amazing, and the sync between Quickbooks and Smart Service is great.

Software Advice Review
A man wearing a blue shirt and a hat is working on a pipe.

Easy to use, Tech support is amazing, and the sync between Quickbooks and Smart Service is great.

Software Advice Review

The customer service is top notch.

Christina
Guardian Angel Exterminating
A man wearing a blue shirt and a hat is working on a pipe.

The customer service is top notch.

Christina
Guardian Angel Exterminating

The customer service has been phenomenal.

Jennifer
Wicomico Heating & Air
A man wearing a blue shirt and a hat is working on a pipe.

The customer service has been phenomenal.

Jennifer
Wicomico Heating & Air

...really makes recurring jobs a breeze to setup and keeps up with along with storing equipment.

Lucas
Software Advice Review
A man wearing a blue shirt and a hat is working on a pipe.

...really makes recurring jobs a breeze to setup and keeps up with along with storing equipment.

Lucas
Software Advice Review

We have been using Smart Service Inc for years now, and we really like them. They are always nice, professional, and fast.

Internal Survey Response
A man wearing a blue shirt and a hat is working on a pipe.

We have been using Smart Service Inc for years now, and we really like them. They are always nice, professional, and fast.

Internal Survey Response

It is very user friendly for a typical iphone user.

Robynn
G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

It is very user friendly for a typical iphone user.

Robynn
G2 Review

Excellent Fleet Management.

Kate
G2 Review
A man wearing a blue shirt and a hat is working on a pipe.

Excellent Fleet Management.

Kate
G2 Review

Smart Service is very user-friendly and easy to navigate

Albert
Capterra Review
A man wearing a blue shirt and a hat is working on a pipe.

Smart Service is very user-friendly and easy to navigate

Albert
Capterra Review

I have used Smart Service for 4 years now and it is a terrific software.

Albert
Capterra Review
A man wearing a blue shirt and a hat is working on a pipe.

I have used Smart Service for 4 years now and it is a terrific software.

Albert
Capterra Review

Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.

Internal Survey ResponseService Company
A man wearing a blue shirt and a hat is working on a pipe.

Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.

Internal Survey ResponseService Company

Smart Service is a good tool!

Capterra Review
A man wearing a blue shirt and a hat is working on a pipe.

Smart Service is a good tool!

Capterra Review

The software is very customizable. It has the features we need to apply data to ensure consistent service to our customers.

Nate
Software Advice Review
A man wearing a blue shirt and a hat is working on a pipe.

The software is very customizable. It has the features we need to apply data to ensure consistent service to our customers.

Nate
Software Advice Review