Join us at NAFED 2017!

Want to kickstart your business? Swing by booth 211 at the National Association for Fire Equipment Distributors Conference March 2-3 at the Monte Carlo Resort & Casino in Las Vegas to take a look at the fire protection software titan Smart Service. Fire protection and fire equipment distribution companies everywhere use Smart Service to handle their scheduling, dispatching, inspection reporting, billing, and equipment tracking needs.

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Join us at the 2017 WWETT Show!

Looking for a great way to leapfrog the competition? Visit booth 5049 at the Water & Wastewater Equipment, Treatment & Transport (WWETT) Show February 22-25 in Indianapolis, Indiana to take a look at the industry-leading software solution Smart Service. Septic, plumbing, and companies with numerous other service specializations use Smart Service to put scheduling, dispatching, billing, inventory, and workforce tracking on autopilot.

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7 Mobile Apps To Increase Your HVAC Business’ Productivity

We’ve all been there. You just upgraded to a brand new “smart phone,” but it’s acting like a dumb phone. Where is the integration? Where is the convenience? Where is the user friendly interface? As an HVAC business owner, time is your most valuable asset, and you simply cannot afford to have a phone unless it is a truly “smart” phone. More and more businesses owners these days run their businesses from phones. Whether it’s handling calls, managing contacts, keeping your calendar, scheduling employees, or anything else, today’s fast-paced world demands that you be able to tackle tasks on the go. That’s why we have compiled a list of 7 must have mobile apps to transform your phone into the intelligent mobile powerhouse that every HVAC business owner needs.

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Essential Mobile Apps for Plumbing Businesses

Owning your own plumbing business is a struggle if you don’t have the proper tools to get the job done. You would never show up to a job without a wrench or a hammer. The same should hold true when tracking finances, schedules, and work orders, especially when you’re not in the office. It’s essential that you equip your plumbing business with the best mobile applications on the market to help streamline workflow and reduce overhead. The 7 apps listed below qualify as must-haves to run your own successful plumbing business.

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What’s New in Smart Service?

Since the beginning of the year, we’ve stuck to a quarterly release schedule for new content updates to Smart Service and iFleet. With several major updates published (and many more planned), we felt it was time to start cataloging all the additions. The results of our efforts? The brand new Updates page!

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Introducing Smart Service TV

Few things are more taxing than running a service business. Between management demands and the demands of the work itself, it’s tough to set aside the time to schedule a software demonstration (even if it’s easy to see how software could benefit your business). Our solution? Smart Service TV!

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Why Sears Heating and Cooling Uses Smart Service

Upgrading to an enterprise software system is a major decision for any company. Before taking this leap of faith, it helps to hear from someone who has stood on the same precipice. Sears Heating & Cooling represents one such entity, and we’re pleased today to offer their story.

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What’s new in update 94?

At My Service Depot, we continually strive to improve our products. That’s why we’re particularly proud of Smart Service update 94. In terms of enhancements and improvements, this release marks one of our biggest ever. So, let’s dive right in and look at the highlights!

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Management Notifications

Earlier this week, we took a look at pre-notifications in iFleet, a brand new feature that sends reminder notes to customers before technicians head to their location to perform a service. Today, we’re going to examine a related feature: management notifications

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Send Job Notifications to Customers

Here at My Service Depot, we’re always seeking ways to improve our field service software and give our loyal customers more bang for their buck. That’s why we’re particularly proud of our latest iFleet development: customer pre-notifications.

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