Ben Yackshaw | Wednesday, November 16, 2016
Since the beginning of the year, we’ve stuck to a quarterly release schedule for new content updates to Smart Service and iFleet. With several major updates published (and many more planned), we felt it was time to start cataloging all the additions. The results of our efforts? The brand new Updates page!
Ben Yackshaw | Tuesday, October 25, 2016
Choose Smart Service as your company’s field service management software solution and you’ll enjoy fresh content updates regularly cooked up by our developers. Every quarter we publish a major release that expands the functionality of both Smart Service and iFleet.
Ben Yackshaw | Wednesday, May 11, 2016
At My Service Depot, we continually strive to improve our products. That’s why we’re particularly proud of Smart Service update 94. In terms of enhancements and improvements, this release marks one of our biggest ever. So, let’s dive right in and look at the highlights!
Ben Yackshaw | Friday, February 26, 2016
Earlier this week, we took a look at pre-notifications in iFleet, a brand new feature that sends reminder notes to customers before technicians head to their location to perform a service. Today, we’re going to examine a related feature: management notifications
Ben Yackshaw | Tuesday, February 23, 2016
Here at My Service Depot, we’re always seeking ways to improve our field service software and give our loyal customers more bang for their buck. That’s why we’re particularly proud of our latest iFleet development: customer pre-notifications.
Ben Yackshaw | Wednesday, January 6, 2016
Smart Service has a brand new answer to the routing needs of the modern service company: Smart Routes! Add route optimization to the already-prolific scheduling, dispatching, equipment tracking, and invoicing abilities of Smart Service to reap some massive time and fuel savings. How does Smart Routes work? Easy. Simply assign jobs to an employee, pick […]
Skip Stringfield | Wednesday, October 14, 2015
For years, the work order app iFleet has been leading the charge for mobile-minded field service companies all over the world. During this time, this stellar mobile app was exclusive to iOS devices, namely the iPhone, iPad, and iPod Touch. Tens of millions of work orders were pumped through iFleet during this span. At My Service Depot, […]
Skip Stringfield | Sunday, September 20, 2015
Do you wish your service company had a better way to make sales in the field? Would you like to turn your sales reps into completely self-sufficient sales champions? Do you crave the ability to move from the moment you first contact a lead to the moment work is completed—in the same software system? Well, […]
Ben Yackshaw | Monday, August 3, 2015
This week Microsoft officially launched their newest operating system, Windows 10. As part of the launch, Microsoft is offering a promotion that allows Windows 7 and 8 users to upgrade to Windows 10 for free. Service companies everywhere should absolutely take advantage of this offer, but should also be careful during the transition to avoid […]
Ben Yackshaw | Wednesday, July 8, 2015
The latest versions of iFleet and Smart Service bring a very exciting new feature to the table: Dropbox integration! Once Dropbox is set up as your image directory in Smart Service, your field technicians will be able to access crucial customer and job information in the form of files saved to Dropbox. From the field, […]