The Smart Service Dispatch

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March 1, 2021


Creating Routes with Septic Tank Company Software

Septic schedules can get overwhelming, but modern septic tank service software can help keep everything organized.

What am I going to do? I’m a dispatcher for my company–Mid State Septic–and next Monday I have eight jobs scheduled for my technician John. I’m not quite sure about the most efficient way to schedule his day. His jobs take him all around the city, from the east side to the west side, and include a commercial job downtown. He has a lot of residential work that requires very specific times: the Andersons at 10:00 AM, the Singhs at 2:00 PM, and the Zabrowskis at 6:00 PM. Is there some sort of software out there that can help me schedule this busy day?

Yes! As it happens, you’re in luck.

Smart Service, the leading dispatching and scheduling software for the septic industry, provides fast, efficient, and easy-to-use software to manage dispatching, scheduling, invoicing, and more for your septic company. Smart Service provides solutions to septic companies across the United States and Canada who need reliable help managing their workforce and growing business.

How can Smart Service help manage a busy septic schedule?

With Smart Service, you can easily assign a septic job–whether it’s a septic tank installation, a routine pumping, or tank maintenance and repair–to one of your technicians via a calendar and scheduling board. The calendar gives you the flexibility to drag-and-drop jobs or create them on the fly. Even if you have too much work and not enough manpower, Smart Service routing software can manage your schedule to ensure you provide service in as timely and efficient a manner as possible.

How does Smart Service septic routing work?

Smart Service allows you to easily filter the jobs you need to schedule. You can filter by Employee, From Dates, and To Dates in order to narrow down the number of jobs you want to route. This allows you to move a number of jobs from one day (or a period of days) to another day quickly and easily.

Additionally, you can filter jobs by Class, Type, or Job Type for additional flexibility. Need to move all your pending residential jobs to one technician’s calendar? What about all of your installs? What about those upcoming septic inspections? Smart Service allows you to classify your jobs, giving you flexibility in scheduling, dispatching, and routing.

The parameters you have available to route jobs provide you with a wide array of options to ensure your technicians have an adequate amount of time on each job. Some of these options include:

  • Number of stops per day (Is your day based on a number of jobs?)
  • End time for the day (Is your day based on a set end time?)
  • Job time: 5 minutes, 10 minutes, 15 minutes, 20 minutes, 30 minutes, 45 minutes, and 1 hour
  • Assigned To (This allows you to select one of your technicians.)
  • Start date
  • Start time (Does your business start at 6 AM, 9 AM, or another time?)
  • Stops per day (in case you need to put a cap on the number of jobs in a day)
  • End time (works like Start time)
  • Include weekends
  • Include job time
  • Route by zip only

Smart Service makes managing your busy schedule and routing your company’s jobs a breeze. As long as you set up the parameters and finalize the changes, the jobs will automatically change on the calendar. Also, you can use either your technician’s home address or your business address as the start point for the day. So, whether they start their day from their driveway or your company headquarters, Smart Service will ensure jobs get efficiently scheduled every day, from start to finish.

Many Smart Service customers make use of this powerful, flexible tool to help manage their busy schedules. Whether you have three jobs or forty-eight, you can reschedule your business’ work for today, tomorrow, and every day on your radar. Not only can you schedule jobs for your company, you can also schedule estimates and quotes. Smart Service is here to make your life easier!

So, what are you waiting for? Easier scheduling and dispatching doesn’t have to be the future, it can start today! Get a free demo and quote today. Say goodbye to pen and paper work orders and move forward with a paperless alternative to managing your workforce.