The Smart Service workflow

The Smart Service Connection


Right now, your customers are just sitting in QuickBooks. Install Smart Service and you can start scheduling work for them. Add iFleet and you can dispatch that work straight to your employees' mobile devices. They'll do their jobs, then send completed work orders back to the office, creating ready-to-bill invoices. Start wrapping up your jobs in record time!

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iFleet icon   iFleet



Smart Service is the key to unlocking office scheduling efficiency, but your company’s time savings shouldn’t stop when your workers leave the building. Equip your technicians with the mobile work order software iFleet and you’ll be shocked by how much easier work gets. Techs will enjoy sudden access to schedules, contact information, equipment records, service histories, company forms, and more.

Work Order Software


Click a button in Smart Service, and you've scheduled a job. Click another, and you've sent that job to iFleet. Recurring work, emergency work, multi-day work, there's nothing this system can't handle. At the beginning of each day, your employees will find their schedules waiting for them on their mobile devices. No more slow starts, confusion, or mornings lost to horseplay. iFleet offers a better way!

Finish Paperwork in the Field


Imagine a world in which your techs could download their schedules instead of traveling to the office to collect them. Imagine they could fill out and return digital forms in the field. Imagine you didn't have to wait at the office to collect a stack of wet, dirty, crumpled, hard-to-read paperwork at the end of each workday. How much time could you save in such an idyllic world? Request an iFleet demo, and you'll find out!

True Customizability


Every business is different, which is why iFleet was built with flexibility in mind. Some companies want to give their field crews access to everything. Other teams need to limit the information that their members see. Whatever the case, iFleet lets you manage work order deployment the way you’ve always wanted. User-defined fields let you track any data you can think of, from building age to pH level.

Paperless job notes
Attach pictures to jobs

Job Notes


Need to add a door code or mean dog warning to a work order? Tap in a quick job note and your techs will be on the lookout! Keep everyone prepared with iFleet.



Adding a picture to a work order is easy. Simply, point, shoot, and save. Mark your job progress and impress your customers with some nifty before/after breakdowns.



An iFleet crew never has to wonder about what they're doing next or how to get to a job site. A simple tap pulls up GPS directions when things look bleak.

Service histories
Equipment tracking with barcode scanning
Employee time tracking

Service Histories


When determining how to fix a customer's problem, it's often handy to consult iFleet for a look at the past services your company has performed.

Equipment Tracking


Ever shown up for repairs only to discover you don't have the right tools to get the job done? The equipment information housed in iFleet renders this frustration obsolete.

Time Tracking


Do you need to track employee time for billing or payroll purposes? iFleet does that! Worker timestamps can even be corroborated with GPS breadcrumbs.

Paperless purchase orders
Track your workforce
Get instant job notifications

Purchase Orders


In the hectic course of the workday, purchase orders often fall through the cracks. Track them in iFleet, and you’ll never let a part go unbilled again!

Workforce Tracking


Managers work hard to track their team’s locations and job progress. iFleet makes this once-painful process a breeze by giving bosses real time reports.

Job Notifications


With iFleet job notifications, your customers always know you’re headed their way. Order work months in advance, and watch as reminders get sent out automatically.

Request an iFleet demo today!

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