HVAC Dispatch Software

Managing and dispatching your HVAC technicians can become overwhelming, especially as your company and client lists grow. With Smart Service, your company can easily schedule, dispatch, manage, and track HVAC work orders in a user-friendly program. Smart Service is an add-on for QuickBooks that also serves as a convenient and easy-to-use HVAC dispatch software solution. By streamlining your dispatch operations with your customer information in QuickBooks, you can utilize your existing customer data to make sure your technicians get sent to their jobs with everything they need to get the work done.

Smart Service office scheduler and the iFleet field service app

Improve Efficiency with HVAC Dispatch Software

In the world of HVAC, timely and organized technician dispatching means everything to your bottom line. Punctual scheduling and prompt arrivals from your HVAC technicians improves customer relationships and can increase the chance that you will get the call when another heating or air conditioning emergency arises. Imagine being able to dispatch a technician who is already out in the field without having to make multiple phone calls, digging through customer account information, or worrying about double-booking. Smart Service HVAC dispatch software eliminates all that hassle and extra effort. Simply add the job to a tech’s schedule and Smart Service will do the rest.


Smart Service and iFleet - A Perfect HVAC Dispatch Solution

Scheduling a new job is only one part of effective dispatching. Getting the information to your technicians in a timely and organized fashion... that's the hard part. With iFleet, the mobile field service app and companion to Smart Service, this crucial part of the dispatch process is made simple! When you schedule a new job for a technician in Smart Service, it will deploy to the technician’s mobile device with customer information, GPS navigation to the job site, customer equipment, job history, and more! iFleet also allows you to monitor your technician’s location and capture customer signatures on the job. Breathe easy when an emergency call comes in, knowing you have control with Smart Service and iFleet as your HVAC dispatch software solution.


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A Complete HVAC Software and Management Solution

Smart Service is more than just an HVAC dispatch software, it is a complete HVAC software solution designed to help you manage all aspects of your company more efficiently. The best HVAC dispatch software for managing your business, Smart Service can also:

  • Manage customer database
  • Maintain job notes
  • Optimize HVAC service routes
  • Store customer work history
  • Set up recurring service appointments
  • Assign jobs to technicians
  • Manage and monitor inventory
  • Create and schedule job estimates
  • Track technicians out in the field
  • Track customer installations and equipment
  • Collect and log payments
  • Generate invoices upon completion of work
  • Receive work updates from technicians out on the job
  • Track employee time

Grow your team without increasing monthly software cost. Smart Service is a one-time purchase! Request a demo today!

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