About My Service Depot

Company History

My Service Depot was founded nearly twenty years ago by software whizkid Skip Stringfield. While working as a hired hand for a lawn care company, Skip recognized a void in the software offerings catering to his niche. Immediately, he set to work. Skip’s QuickBooks add-on Smart Service was a service industry game-changer, offering functionality above and beyond what was available at the time. Two decades later, Smart Service is still leading the pack. Twenty years of experience and customer feedback informs every one of My Service Depot’s software offerings, including our latest and greatest, the mobile app iFleet.

Training and Support

Even the most advanced software is worthless if you don’t know how to use it. At My Service Depot, our implementation team will make sure you get the training you need to hit the ground running. Become a customer and you’ll receive two one-on-one training classes designed to help your business set up Smart Service in a way that makes sense for your industry and job process. We invest in your success like no one else in the service software field.

 

If you run into a problem further down the line, our unrivaled Help Desk will pick up the slack. A team of experienced technicians await, each raring to answer your software questions. Call us during regular business hours (8:30 AM - 5:30 PM EST, Monday through Friday), to connect with a genuine Smart Service expert. In an era when most companies are pushing clients into long phone queues, we’re looking for ways to provide more personal help to our customers.

Our Four-Part Guarantee

  1. You’ll have the best software experience that you've ever had. We love our customers, and we listen. We are constantly looking for ways to deliver the best products and services on the market.
  2. We’re here when you need us. If you have a technical problem with Smart Service, we'll fix it at no cost to you. It's just that simple.
  3. We will continue to improve our products. New features and bug fixes will be made available in regular content updates. (Check out our blog to stay on top of what’s new.)
  4. We offer a 30-day money back guarantee for Smart Service purchases (some restrictions apply).
Smart Service offers a 30-day money back guarantee.

Management Team

SKIP STRINGFIELD

CHIEF EXECUTIVE OFFICER

JULIE BEVELANDER

CHIEF FINANCIAL OFFICER

MIKE CLARK

CHIEF OPERATING OFFICER

Product Specialist Team

MIKE BRENDUS

BUSINESS CONSULTANT

PHIL DAVISON

BUSINESS CONSULTANT

RICK DRISKILL

BUSINESS CONSULTANT

MIKE EVANS

BUSINESS CONSULTANT

JAMES MARTINI

BUSINESS CONSULTANT

Client Support Team

WYATT ACKER

HELP DESK TECHNICIAN

LUKE ASKINS

HELP DESK MANAGER

DREW BARMAN

HELP DESK TECHNICIAN

KYLE BIRD

HELP DESK TECHNICIAN

DYLAN CAUDILL

HELP DESK TECHNICIAN

JOSH CLARK

HELP DESK TECHNICIAN

TAYLOR DANISON

HELP DESK TECHNICIAN

JUSTIN HAGERMAN

HELP DESK TECHNICIAN

BRITT HOOVER

HELP DESK TECHNICIAN

SHANNON SARGENT

HELP DESK TECHNICIAN

JESS SPAULDING

HELP DESK TECHNICIAN

JAMES STEVENS

HELP DESK TECHNICIAN

Development Team

RANDY BRENEMAN

DEVELOPER

HENRY LAU

DEVELOPER

REIN SHOPE

DEVELOPER

Implementation Team

LUCAS MCCARTY

IMPLEMENTATION SPECIALIST

NUWRIY NIENKIRCHEN

IMPLEMENTATION SPECIALIST

Creative Team

KAITLIN DESCUTNER

ON-AIR TALENT

DAN TAMKIN

ART DIRECTOR

BEN YACKSHAW

CREATIVE DIRECTOR

Administrative Team

HEIDI BALDWIN

IMPLEMENTATION COORDINATOR

KYLE MUCHOW

BOOKKEEPER

Most affordable field service software

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